Your credit card and personal information will be treated with the highest standards of safety, security features and confidentiality. We and the partners we choose take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We accept Visa, MasterCard, and American Express and Discover. Payments are in US funds.
You will receive two email confirmations from us after ordering. One will confirm reception of your order. The other will notify you when your order has shipped.
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.
Please hold onto your receipt! If you are not completely in love with your Toad in My Pocket purchase, you may return it with a copy of your receipt within 60 days for a full refund or exchange. Return the item(s) along with a copy of your receipt and the return slip (included with your purchases) to the address as indicated on your packing slip. Simply follow the steps on the back of your packing slip. If you have any questions, please e-mail us at orders@toadinmypocket.com.
Your refund or exchange will take approximately 10-14 business days to process. If you ordered by credit card, we'll credit your account and it will show on your following statement depending on the issuing bank and/or billing cycle. If you paid by check, we will mail you a refund check. You will receive confirmation e-mail once we have received your return package at our facilities.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Toad In My Pocket, please let us know by sending us an email at info@toadinmypocket.com. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.
Please note that any requests to remove or update your personal information may take up to 7 days for your email request and 6-8 weeks to process your postal mail request.
As a part of our commitment to your privacy, Toad In My Pocket adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations. We hate unsolicited email as much as you and strive to make sure you only receive the information from us you want to receive.
This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Toad In My Pocket shall not be liable for any damages of any kind related to your use of this Web Site.
Toad In My Pocket reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
If you have any questions, please e-mail us at info@toadinmypocket.com.
Copyright © 2009 Toad In My Pocket. All Rights Reserved.